Privacy Policy

Introduction

Zulu Intelligence ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Real Estate AI ChatBot service (ZuluIQ) and visit our website at zuluintelligence.com.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

• Name and contact information (email address, phone number)
• Account credentials (username and password)
• Payment information (processed securely through Stripe)
• Business information (real estate agency details)
• Communications with us (support tickets, emails)

Information from Chatbot Interactions

When visitors interact with your AI ChatBot, we collect:

• Conversation transcripts
• Contact information voluntarily provided by visitors
• Property preferences and requirements
• Interaction timestamps and duration

Automatically Collected Information

We automatically collect certain information when you visit our website:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent
• Referring website or source
• Usage data and analytics

How We Use Your Information

We use the collected information for:

• Providing and maintaining our AI ChatBot service
• Processing transactions and sending related information
• Sending administrative information and updates
• Responding to inquiries and providing customer support
• Analyzing usage patterns to improve our services
• Detecting and preventing fraud or abuse
• Complying with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (hosting, email delivery, payment processing)
• Legal Requirements: When required by law or to respond to legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent
• Chatbot Leads: Lead information is only shared with the real estate agent who owns the account

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication
• Secure hosting infrastructure
• PCI-compliant payment processing

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When information is no longer needed, we will securely delete or anonymize it. Chatbot conversation data is retained according to your subscription plan settings.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request your data in a portable format
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at support@zuluintelligence.com.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences. Essential cookies required for the service cannot be disabled.

Third-Party Services

Our service integrates with the following third-party services:

• OpenAI: For AI conversation processing
• Stripe: For payment processing
• Google Analytics: For usage analytics
• Resend: For email delivery

These services have their own privacy policies governing the use of your information.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. We encourage you to review this privacy policy periodically.

Contact Us

If you have questions or concerns about this privacy policy or our data practices, please contact us at: